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Technical Support for iFIX / Historian Users When contacting our tech support team you should include your personal information as well as a complete description of the issue or inquiry as well as features of system running at plant floor. In case you are enabled for our remote access support service, remember that it is faster and more straightforward for real emergency cases. If this is the first time you are contacting us, please be sure to include following information:
Remember that for better and immediate service, we can connect remotely to your system |
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